When Every Second Counts, We're Already Here.

No — our emergency department operates on a walk-in basis 24 hours a day, 7 days a week. You do not need an appointment. Patients are seen based on the severity of their condition using a standardized triage system to ensure the most critical cases receive immediate attention.

We accept most major insurance plans, including Medicare and Medicaid. In an emergency, please come in first — our registration team will work with you on insurance and payment questions afterward. We are committed to providing care regardless of your ability to pay.

Wait times vary depending on the volume of patients and the acuity of their conditions. Life-threatening emergencies are always treated first. For non-urgent conditions, you may experience a longer wait. Call us at (713) 467-6555 for current wait times if you'd like to check before coming in.

Yes — Spring Branch Memorial Hospital offers free parking for patients and visitors in our on-site parking garage and surface lots. The emergency entrance is easily accessible from Long Point Road with clear signage.

Bring a photo ID, your insurance card, a list of current medications, and any relevant medical records if you have them. In a true emergency, come immediately — paperwork can wait. Our team will handle registration once you're stabilized.